Nothing falls through the cracks
Every order has a clear status everyone on the team can see.
Every order, one dashboard, from placement to delivery.
Order management software gives retailers, wholesalers and D2C brands one dashboard to capture orders from every channel, keep stock in sync, and follow each order through to delivery.
Order management software is built for retailers, wholesalers, D2C brands and distributors taking orders from more than one channel.
Orders arrive by web, phone and marketplaces, and it is easy to lose track of which have been packed, shipped or paid. Order tracking software collects them into one place, gives each order a status everyone understands, and shows what needs attention today, instead of a manager asking around the team.
As orders are captured, stock is reduced automatically, so this order management software keeps inventory and orders in sync. Delivery assignments and tracking mean customers can be updated at each stage, reducing "where is my order?" calls to your team.
Every order has a clear status everyone on the team can see.
Inventory updates automatically as orders are placed.
Customers are notified automatically at each stage.
Web, phone and marketplace orders land in the same place.
How order tracking software is organised, from the customer's order to delivery to business oversight.
Every Channel, One Clear View
Accurate Stock & Delivery Flow
Full Oversight & Reporting
The everyday flow for an order moving through this order management software.
An order comes in from web, phone or a marketplace channel.
Inventory is reduced automatically to stay accurate.
An invoice is generated and payment is recorded.
The order moves through clear, visible stages.
A delivery is assigned and tracked to the doorstep.
The customer is updated automatically at each step.
A setup built around how your orders actually move today.
We document how an order moves today, from enquiry to delivery.
Products, stock levels and order stages are set up.
Order channels, invoicing and notifications are connected.
We run a test order through the full flow before go-live.
Sales, packing and delivery teams are trained on their screens.
Real orders start flowing through the new system.
Tell us how orders currently reach you, and we will show you what an order management system could look like for your business.