Order & Delivery Management

Order Management System

Every order, one dashboard, from placement to delivery.

Order management software gives retailers, wholesalers and D2C brands one dashboard to capture orders from every channel, keep stock in sync, and follow each order through to delivery.

Nothing falls through the cracks Stock that stays accurate Fewer status-update calls
  • Nothing falls through the cracks
  • Stock that stays accurate
  • Fewer status-update calls
  • One dashboard, every channel
Order Dashboard Visual
01Product usage

Stop Losing Track of Where an Order Actually Is

Order management software is built for retailers, wholesalers, D2C brands and distributors taking orders from more than one channel.

Orders arrive by web, phone and marketplaces, and it is easy to lose track of which have been packed, shipped or paid. Order tracking software collects them into one place, gives each order a status everyone understands, and shows what needs attention today, instead of a manager asking around the team.

As orders are captured, stock is reduced automatically, so this order management software keeps inventory and orders in sync. Delivery assignments and tracking mean customers can be updated at each stage, reducing "where is my order?" calls to your team.

Nothing falls through the cracks

Every order has a clear status everyone on the team can see.

Stock that stays accurate

Inventory updates automatically as orders are placed.

Fewer status-update calls

Customers are notified automatically at each stage.

One dashboard, every channel

Web, phone and marketplace orders land in the same place.

02Product specifications

Order Management System at a Glance

How order tracking software is organised, from the customer's order to delivery to business oversight.

Order Management System

Order

Every Channel, One Clear View

  • Multi-Channel Capture
  • Real-Time Status
  • Invoicing & Payments

Fulfilment

Accurate Stock & Delivery Flow

  • Inventory Sync
  • Delivery Tracking
  • Customer Notifications

Management

Full Oversight & Reporting

  • Order Overview Dashboard
  • Stock Level Reports
  • Delivery Status Reports
03How it works

How Order Management Software Works

The everyday flow for an order moving through this order management software.

01

Order Captured

An order comes in from web, phone or a marketplace channel.

02

Stock Updated

Inventory is reduced automatically to stay accurate.

03

Invoice Raised

An invoice is generated and payment is recorded.

04

Status Tracked

The order moves through clear, visible stages.

05

Delivery Assigned

A delivery is assigned and tracked to the doorstep.

06

Customer Notified

The customer is updated automatically at each step.

Order Management System working flow
04Installation & setup

Get Your Order System Running in a Day

A setup built around how your orders actually move today.

1-Day Installation
01

Requirement Discussion

We document how an order moves today, from enquiry to delivery.

02

Configuration

Products, stock levels and order stages are set up.

03

Installation

Order channels, invoicing and notifications are connected.

04

Testing

We run a test order through the full flow before go-live.

05

Training / Handover

Sales, packing and delivery teams are trained on their screens.

06

Go Live

Real orders start flowing through the new system.

# Grow with us

Ready to Take Control of Your Orders?

Tell us how orders currently reach you, and we will show you what an order management system could look like for your business.